HCLTech and ServiceNow join hands for GenAI led solutions

New Delhi, Global technology company HCLTech and digital workflow company ServiceNow on Thursday announced a partnership to deliver new Generative Artificial Intelligence (GenAI) based solutions to enterprises.

According to HCLTech, the new offering will enable enterprises to quickly and efficiently adopt ServiceNow’s GenAI capabilities across all their businesses. C. Vijayakumar, CEO and Managing Director, HCLTech, said in a statement, “HCLTech’s expanded portfolio and engineering heritage enables it to provide customers with practical and customized GenAI usage that is essential for them in moving forward with the digital transformation agenda. It helps.”

Under this partnership, HCLTech will provide consulting, design, implementation and managed services through ServiceNow’s end-to-end products. “HCLTech provides the wealth of ServiceNow expertise to the world’s leading businesses,” said Bill McDermott, President and CEO of ServiceNow.

“It is an honor to expand our partnership to co-create industry-specific GenAI solutions that will fuel our customers’ growth engine with transformative experiences,” he said.

The company said the partnership will help enterprises realize cost savings and increase cross-department efficiency and productivity. The two companies will also launch a ServiceNow business unit and ‘FluidNow’ centers of excellence in London, New York and Noida for enterprises to explore the latest GenAI solutions that can accelerate their digital transformation journey.