Users report fall of Yape and BCP mobile banking

Through its social networks, the Banco de Crédito del Perú (BCP) reported that this is a temporary problem.

Yepone of the most popular wallets Nacional level, experienced a drop in its system nationwide. The application, developed by Credit Bank of Peru (BCP), is used by millions of Peruvians to carry out transactions and payments for services, among other functions. The errors in the system were reported during the morning of Saturday the 27th.

When attempting to log into the app, users were faced with a warning that the main profile could not be accessed. «This action is currently unavailable, but you can still use Yep while we figure it out,” the message said. Despite this indication, no user could use any function of the digital wallet. Additionally, some users reported that they were experiencing the same error when trying to access the Mobile banking of the Credit Bank of Peru (BCP).

The fall of Yep It generated various reactions on social networks, where users expressed their frustration over the interruption of service. He Credit Bank of Peru used your account in red social X to respond to user comments and asked for understanding while the situation was resolved.

BCP’s response to the query from users who reported the drop in their services. Photo: X

How to protect your Yape account?

1. Do not share your authentication code on Yep.
2. Do not share your confidential data such as ID number or secret keys.
3. Do not show your Yape balance or your savings accounts.
4. Do not enter links that you receive by SMS or email to ‘update your data’ in the name of Yape. They will never ask you for confidential information.
5. Do not connect to public Wi-Fi networks when using the app.

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