Apple recommended users avoid the method of putting the iPhone in a bag of rice every time it is wet with liquid to try to absorb the moisture.
The company warned that this practice can damage the device, and advocates letting it air dry in a dry place with air flow.
Smartphones accompany users everywhere in their daily lives. This means that, sometimes, accidents may arise that end up with the device getting wet.
This is due to a fall into a liquid area or because, for example, a drink has been spilled on it.
In these situations, if there is any liquid left, for example, in the connector, the device is able to identify it. Immediately launch an alert notification to users when connecting a Lightning or USB-C cable or an accessory.
In these cases, the charging cable must be disconnected “immediately”. And as a preventive measure to avoid damaging the smartphone, charging and connecting accessories are no longer available.
To restore these functions, users must expel all liquids from the iPhone and finish drying it.
However, far from some common beliefs among users, Apple recommends not putting the smartphone in rice as a method to absorb the remaining moisture in the mobile.
Specifically, the company pointed out some actions that should not be carried out when the iPhone has gotten wet.
One that he recommends avoiding is putting the iPhone in a bag of rice.
As he stressed, the small particles of the grains can sneak into the gaps of the smartphone and damage the device even more.
Likewise, Apple also does not recommend drying the iPhone using an external heat source or compressed air, such as a hair dryer.
These methods can heat the device, negatively affecting its operation.
Likewise, the company has detailed that foreign objects should not be inserted into the holes of the iPhone to dry it.
That is, it recommends avoiding putting cotton swabs or a paper towel in the connector to dry out any moisture. These elements can leave debris in the cavity that subsequently hinders the connection, as well as damaging the device when trying to insert them.
HOW TO DRY AN IPHONE WITHOUT USING RICE
However, although putting the iPhone in a bag of rice is not recommended by the company, Apple has shared some guidelines for drying the smartphone safely.
First, the company recommends “gently tapping” the iPhone against the user’s hand with the connector facing down.
In this way, excess liquid will be expelled. After that, you just have to leave the smartphone in a dry area where there is “some air flow.”
Specifically, Apple has indicated that it should be left to rest for “at least 30 minutes” to give it time to dry.
Once this period has passed, users should try charging the iPhone again with a Lighting or USB-C cable or connect an accessory.
If the smartphone is completely dry, it will proceed to its normal operation. However, if the alert notification appears again, it means that there is still liquid or moisture in the connector or under the cable pins.
According to Apple, in these cases, the iPhone should be left to rest in a dry area with air flow “for up to a day.”
If all of the above doesn’t work and the iPhone still won’t charge, users should try unplugging the adapter cable and unplugging the adapter from the wall.
Afterwards, they can try to connect everything again to test the load.
On the other hand, the company has also indicated that if the liquid detection alert appears whenever a cable or accessory is connected, it may be damaged.
Therefore, users will need to contact Apple Support.
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