2024-07-22 03:45:29
Mercer’s recent Global Talent Trends 2024 study found that Artificial Intelligence (AI) can boost business productivity by up to 30%. However, three in five (58%) executives surveyed believe technology is advancing faster than their companies can train workers and less than half (47%) believe they can meet this year’s demand with their current talent model.
The report was the trigger for the Talent Community meeting Unlocking Potential, Leading Transformation! held by the company at the WeWork space in downtown Buenos Aires, attended by 50 HR managers from the country’s leading companies.
Executives listened and interacted with Talent Management and Culture specialists from companies across various industries to share the latest global trends in employee experience and transformation initiatives in organizations.
“The great challenge for companies this year will be how to manage talent with the introduction of new technological variables such as generative AI. 67% of companies adopt new technologies without having thought about processes for digital transformation or the impact it can have on their employees. Promoting a strategy of constant active listening with employees, which creates an environment of security and trust, will be the key to fostering a predominantly digital culture that has a positive impact on the digitalization of the company, both on the prosperity of employees and on business objectives,” explained Viviana Cesareo, Senior Manager of Transformation and Talent Management at Mercer Argentina, Uruguay and Paraguay in the first panel on Global Talent Trends.
According to the Mercer report, 42% of employees surveyed in the report said they waste time on repetitive or obsolete tasks, while 65% of HR staff believe that AI could reduce the current workload. In this context, Jazmín Púa, SR compensation consultant at Mercer Argentina, Uruguay and Paraguay, explained the importance of taking action to boost people-centered productivity: “It is vital to take initiatives to redesign work, with the application of new technologies that allow reducing the work time spent on repetitive tasks and thus facilitate greater spaces for creativity for employees. Likewise, it is important that companies invest in training and educating people in these new technologies, which contribute to improving the employee experience and well-being.”
The second panel was led by Soledad Suárez, head of talent and career strategy at Mercer Latin America, who spoke about how to implement listening strategies that allow for agile responses to the well-being and fulfillment needs of employees.
“In the near future, we will move from a contract to recover well-being and skills to a lifestyle contract between employees and companies. This must take into account the different moments of impact that make up people’s experience at work, which are influenced by employees’ values, purposes and expectations,” said Suárez. He added: “This is where the active listening strategy comes into play, involving all the actors in the organization’s ecosystem: shareholders, leaders, employees and HR professionals all need to participate in this process continuously and actively to generate an experience that contributes to the development, growth, well-being and retention of talent.”