2024-06-13 16:16:11
The Rugby World Cup is one of the most anticipated sporting events globally, bringing together the best teams and a fervent fan base. In this context, Tower Travel has stood out as the exclusive official agent, providing a comprehensive experience that goes beyond simply transporting spectators to the event. This note explores how Tower Travel has achieved this privileged position and the benefits it offers to rugby fans.
History and trajectory of Tower Travel
Tower Travel is a tour operator with a long history of organizing large-scale trips. Founded more than 25 years ago, the company has built a solid reputation thanks to its commitment to quality and customer satisfaction. With a global network of contacts and a deep understanding of the needs of sports fans, Tower Travel has become a benchmark in the industry.
The exclusivity of the company
Being the exclusive official agent of the Rugby World Cup is no small feat. This role involved a series of responsibilities and challenges that Tower Travel has skillfully managed. Among the reasons that justify this exclusivity are:
1. Experience and knowledge
Tower Travel has detailed knowledge of the event and the venues where the matches are held, as it has been RWC official agent in 2011, 2015 and 2019. That is why the experience allowed them to offer travel packages that not only included tickets and accommodation, but also unique experiences such as visits to training sessions, meetings with players and cultural tours in the host cities.
In fact, one of its founders, Gustavo del Campo, said that at the World Cup in France, they not only accompanied clients to the game but also organized and attended training in Marseille so that clients would feel more excited at game time. start of the game and make the experience unforgettable.
2. Network of collaborations
The operator has established strategic collaborations with airlines, hotel chains and local service providers, thus guaranteeing the best quality and price for its clients. These partnerships were key to offering a comprehensive and seamless service.
3. Personalized attention
One of Tower Travel’s strengths is its ability to offer personalized service. They understand that each fan is unique and, therefore, their needs and expectations are also unique. From choosing the type of seat to additional activities, everything is tailored to create a memorable experience.
That is why, prior to the start of the 2023 Rugby World Cup, the passengers asked the tour operator to attend certain excursions such as wine tasting, some wanted to go to London, others to tour the beaches of Ibiza, since at the level The Rugby World Cup had an interesting location due to the proximity between different points of interest.
Aware that rugby was only part of the experience, Tower Travel organizes cultural and gastronomic tours in host cities, allowing travelers to immerse themselves in local culture.
Impact on fans
Tower Travel’s exclusivity as an agent of the Rugby World Cup has had a significant impact on the way fans experienced this event on different occasions. The certainty that all aspects of the trip are taken care of allowed fans concentrate on enjoying the event and fully living the passion of rugby. Additionally, the ability to access unique and personalized experiences adds invaluable value to your investment.
Challenges and opportunities
Although being the exclusive agent of the Rugby World Cup has many advantages, it also comes with significant challenges. These include the logistics of managing large volumes of travelers and the need to maintain high service standards under pressure. However, these challenges also represent opportunities for Tower Travel to continually innovate and improve its services.
Future of Tower Travel
Looking to the future, Tower Travel has the potential to continue consolidating itself as a leader in the travel sector. Its focus on quality and customization, along with its ability to adapt to market trends, portends a promising future. The company could expand its offering to other large-scale sporting events, taking advantage of its experience and network of contacts.
In short, Tower Travel has proven to be much more than just a travel operator by becoming the exclusive agent for the Rugby World Cup. Their commitment to excellence and customization has transformed the way fans experience this event. By offering a comprehensive service with care in every detail, Tower Travel not only facilitates access to the Rugby World Cup, but also significantly enriches the fans’ experience, creating memories that will last long beyond the referee’s last whistle.