Photo: TPB.
Regarding transaction authentication for deposit and withdrawal transactions from e-wallets (stipulated in Appendix 01 of Decision 2345), the State Bank of Vietnam said that for deposit and withdrawal transactions from e-wallets via payment accounts/debit cards linked to the owner, if the customer has authenticated the owner with the bank when making the connection using authentication measures for type B transactions or higher (except for authentication measures using biometric identification signs attached to smart handheld devices), it is not mandatory to apply authentication measures for deposit and withdrawal transactions from e-wallets with a limit of VND 10 million or less and the total value of transactions is less than or equal to VND 20 million.
Thus, the above guidance from the State Bank has promptly resolved people’s concerns when many people, for various reasons, were unable to register for face authentication.
Prepare a plan and decide to implement it from July 1, 2024
To be ready for the implementation of Decision 2345 from July 1, 2024, the SBV asks units to prepare plans, hotline channels and arrange staff to be on duty 24/7 to guide and support. promptly register customers, using biometric authentication information.
Proactively coordinate with the National Population Data Center – Police Department for Administrative Management of Social Order – Ministry of Public Security and other relevant organizations to prepare plans to handle difficulties , problems in the process of registering and using biometric authentication services from July 1, 2024.
Deploy technical solutions to ensure security and safety of information and customer data, comply with legal regulations on personal data protection and legal regulations on security assurance , information system security.
To prevent transaction congestion and provide timely customer support, units that have completed implementation are encouraged to promptly provide services to customers.