Social networks with instant messaging are putting an end to roaming services

Chronicle of Dorivaldo Caetano

The justification of my premise, although based only on observation, is based on different points, the epicenter of which is social networks with instant messaging.

But after all, what are roaming services? And what are social networks with instant messaging?

Without further ado, Roaming is services that allow you to make and receive calls outside your operator’s coverage area. In other words, you can take your Chip (from Angola) to another country and use it as if you were in the same place, but paying a lot.

On the other hand, and knowing that not all social networks have an instant messaging component, as is the case with YouTube, there is a set of social networks with instant messaging, that is, that allow the exchange of messages and calls, as long as there is internet connection. Often at no great cost.

Therefore, indicators that roaming services may be declining include the following:

1. Increasingly effective instant messaging applications

The quality of calls and video calls on social networks such as Skype, WhatsApp and Facebook Messenger end up providing greater convenience and interaction experiences compared to conventional calls;

2. Easy Chip acquisition in destination countries

The easy possibility of being able to buy a SIM Card right at the airport, at a low price and with a 4G connection, has a direct impact on people’s decisions.

3. Poor communication from operators about roaming services

Other evidence that roaming services, particularly in Angola, will be at risk is reflected in the poor communication of these services. Do you remember when you saw the latest advertisements from Angolan operators about roaming services? It’s very likely not.

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Taking a more panoramic view, it is worth saying that this lack of communication may also be associated with the current financial situation, in which there are fewer people traveling, and that perhaps the ROI (Return on Investment) would not be as expected. And even if that were the case, point 1. would still continue to be the main reason for absenteeism from roaming services offered by operators.

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