Social network X and the accompanying paid application X Pro stopped working globally at noon on December 21 (Vietnam time), according to data from Downdetector.
Specifically, users on X cannot see posts on the page instead of tweets on the timeline. Additionally, a message appears: “Welcome to X!”.
In X Pro, users cannot post articles with the “Waiting for posts” message constantly appearing.
On the mobile app, the timeline is not updated. As for the web version, notifications constantly appear “Welcome to X! This is the best place to see what’s happening in your world. Find some people and topics to follow now.”
As noted by the reporter Knowledge – ZNews, users can see ads and tweets on their own profile. You can also post on X but it will disappear after F5 the site.
X’s timeline is not active but only shows a welcome message.
On the timeline home page, you can only see the post input box, trending hashtag dialog box, and suggested accounts to follow. Accounts have notifications enabled for new posts, and push notifications still appear. Users can also search for a specific profile on the platform. Although their name and profile picture are displayed, their posts do not appear on the page.
According to data from Downdetector, more than 70,000 people reported being unable to use the social media platform. Up to this point, X has not yet provided any feedback about the cause of the problem.
After the shutdown, many users flocked to Facebook to share about this rare event. “X/Twitter users, it seems like this app crashed, right? Someone please help me confirm,” wrote Facebook user Samuel Oseremen Imoisili.
“I and other Twitter users are returning to Facebook. Because our X doesn’t work,” Tony Thee Goon – another Facebook user – shared.
X has stopped working since noon on December 21. Photo: Downdetector.
Interestingly, Spaces – X’s live streaming feature – still works. Thousands of users are flocking to the feature to find out what’s going on. For example, a Space room by writer Ryan Mac New York Times The organization had more than 800 participants and discussed the outage, although new posts could not be viewed. Besides, the hashtag “TwitterDown” is still displayed on the trending section even though the platform is down.
In fact, this is not the first time X has encountered problems. Elon Musk’s social network suddenly stopped working in March and July 2023. Five months ago, Downdetector reported that the total number of X system crashes was more than 13,000 times in the US and UK. When accessing the platform, users will receive the message: “Sorry, you have a speed limit. Please wait a moment and try again.”
Previously, in March, the platform was down for a few hours. Some users complained that they could not use it as usual and had problems accessing links, images and videos. Thousands of people were affected by this outage. In some other regions, many users said the site was slower than usual.