ASSUMPTION- Given proceedings from customers in regards to the variations in toll charges for bills in money and through card or QR, the Secretariat of Shopper and Consumer Protection (Sedeco) issued a remark by which it clarified the placement.
Since December 1, the Ministry of Public Works and Communications (MOPC) readjusted costs at 3 toll plazas. For instance, on the Ecovía toll, mild cars pay 15,000 guaraníes in money, but when the cost is made with a credit score, debit or QR card, the volume rises to fifteen,165 guaraníes. This distinction is because of the banking fee implemented to virtual transactions.
In its solution 1470, Sedeco highlighted that those fees aren’t thought to be further to industrial items or services and products, so they don’t seem to be topic to the constraints of Regulation No. 5,476/2015. “It is thought of as that discriminatory practices aren’t being dedicated, because the primary function is to fortify the consumer enjoy and be offering extra out there and trendy cost choices,” the remark says.
As well as, the solution lets in the State to put into effect digital cost techniques for tolls, even supposing this generates further prices for the consumer. Sedeco reaffirmed that those mechanisms search to modernize and optimize get entry to to highway infrastructure services and products.
The MOPC assures that those measures are meant to supply higher comfort and scale back the usage of money on the nation’s tolls.
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