During this Thursday, different authorities met at the Baquedano station on Line 5 to announce the special plans that the transport company has with a view to Super Mondays, the one that brings the start of classes as well as the return of most people to their jobs.
From the Monday, March 4, an increase in movement in the city is expectedwhich could generate crowding, as well as operational and safety problems in transportation services in the Metropolitan region.
In this regard, the general manager of Metro, Felipe Bravo, clarified that both safety and the general conditions of the service are fundamental, which is why a special plan has been created. In detail, This plan will consist of a 13% increase in the train offers, reducing the waiting time between each car by 10%. Assistance staff during peak hours will also grow by 7%.
Bravo maintained that the subway train counts with 1,900 people dedicated to security work. Starting in March, the staff will be increased by 9% to have a greater presence this year.
The general manager of Metro took advantage the instance to value collaborative work which has been done together with Carabineros, the PDI, the Metropolitan Presidential Delegation and the Undersecretary of Crime Prevention.
For this work he highlighted what has been done at Estación Central, which today is free of illegal trade, although he also called on people not to buy this type of market so that it does not increase.
Complaints
The metropolitan presidential delegate, Constanza Martínez, valued Metro’s efforts to increase its security. In addition, He recalled the existence of dedicated telephone numbers to report thefts or emergencies, such as cases of violence or sexual abuse.
1411 is to report theft or emergencies; while 1488 for cases of violence and sexual abuse.
On the other hand, both Carabineros and the PDI highlighted the joint work they have carried out with Metro, highlighting the hundreds of arrests that have been made from the second half of 2023 to 2024. (almost 270), as well as the identification of various crimes.
Graffiti
Regarding the scratches recorded at the San Joaquín station on Line 5, which affected the operation of the service and left seven cars vandalized, the presidential delegate indicated that it is unacceptable and Carabineros twork to identify the culprits.
In this regard, Felipe Bravo indicated that these events have decreased by 50% and that crews exist to repair the damage immediately.