The grievance that the Federal Shopper Prosecutor’s Administrative center (Profeco) attended to essentially the most in 3 days of El Buen Fin, from the fifteenth to the seventeenth, was once towards providers who didn’t admire the marketed value.
Of the 241 disagreements, which have been gained till 7 p.m. on November 17, 43 had been from customers who claimed that the shop attempted to offer them a special value than the promotion.
Profeco mentioned that in addition they attended to 38 other people suffering from non-compliance with the promotion; 32 for failure to supply; 27 for unilateral cancellation of acquire and 24 for refusal to ship the productamongst others.
From Friday the fifteenth to 7 p.m. on Sunday, November 17 “There’s a document of 241 disagreements, of which 173 had been reconciled, 63 are nonetheless in procedure, 4 weren’t reconciled and one was once channeled to every other company“.
The self-service retailer that registered essentially the most disagreements was once Walmart with 52; adopted by means of Bodega Aurrera and Coppel with 16 every, 14 Soriana, 14 Sam’s Membership, 11 Sears and 10 for Liverpool, amongst different suppliers.
Because of those resolved movements, Profeco recovered, in prefer of customers, an quantity of 1,000,000 84 thousand 100 pesos.
In a commentary, Profeco mentioned that 10,662 advices got throughout the Shopper Coverage and Shopper Phone Places of work.
This Monday would be the remaining day of El Buen Fin, tournament that lasts 4 days, from November 15 to 18, for which Profeco invited customers to record abuses, irregularities and request recommendation to the Shopper Phone 55 5568 8722 and 800 468 8722; in addition to the social networks X: @AtencionProfeco and @Profeco”.
Profeco warns that providers don’t admire costs in Buen Fin
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