The water and electricity company has decided to penalize late payment of bills. In addition to service cuts, interest will be added to the amounts to be paid by customers, in the event of non-compliance with the payment deadline indicated on the bill.
The new measures for the recovery of unpaid bills will apply from this August. According to Jirama, 5% interest will be applied in the event of late payment of electricity and water bills. This initiative is part of the company’s recovery plan, which seeks to stabilize its finances while ensuring better management of its receivables. According to a note addressed to the company’s partners, Jirama is committed to distributing invoices before the 10th of each month. Each invoice will include a clearly indicated payment deadline, thus transforming this date into a crucial deadline for customers. In the event of non-compliance with this deadline, the interest to be paid will be automatically applied for the first month of delay. Beyond this deadline, an interest of 1% per month will also be applied, for unpaid amounts in the following months.
Double punishment
This measure, which could be perceived as a penalty by customers, aims to encourage users to respect payment deadlines. This rule also concerns those who have a customer subscription contract “ Private “. The distribution date of each invoice will be entered into Jirama’s Matselaka system, allowing for rigorous and accurate monitoring of payments and possible delays. The company’s managers believe that these improvements will allow for better distribution of invoices and more efficient management of financial resources. For customers, this is a threat of double jeopardy, because in the event of late payment, water and electricity will be cut off and the bill will be increased by interest. Although this measure could improve Jirama’s cash flow, the company still has huge unexplained losses. According to our sources, many prepaid meters are now faulty and no longer need to be credited to operate. Given the large number of users of these meters, Jirama could be offering free electricity to thousands of customers without knowing it. Of course, the state-owned company still has countless challenges to overcome in order to successfully recover.
Ansa R.
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