News from Angola – Nossa Seguros launched last Tuesday, in Luanda, a new Policy payment platform called “Direct Debit”.
By Amilton Victor
The presentation of this free and optional service, which is now available for all NOSSA products, took place in the BAI Academy Auditorium.
This is a pioneering service in the Angolan insurance market, which allows the customer to make periodic and automatic payments through prior authorization to debit their bank account.
With Direct Debit, NOSSA Seguros customers will be able to pay for policies in a faster, more practical and secure way, through automatic debit to a bank account of their choice.
Marcelo Perdigão, Executive Director of NOSSA Seguros, in statements to the press, highlighted that “the advantages of this service are unique”.
“Direct Debit is very practical, convenient and flexible, because it allows the insurance premium to be paid in several installments automatically, even if the customer forgets the deadline, and to the account of their choice, which can be from any bank national”, he clarified.
The person responsible also highlights that, in addition to being an automatic process, there is a permanent connection with the Customer.
“Before and after any debit, the customer is informed about the status of payments, through reminders and notifications via SMS and email that last 30, 15 to 5 days before the debit. Once the amount has been debited, you will also receive confirmation of the settlement of that portion, together with your policy documents”, he explained.
Direct Debit is now available at all NOSSA Seguros branches. To subscribe to the service, the Customer simply has to fill out a payment authorization containing, among other details, information about a bank account of which they are the holder, and to which they wish to debit payments.
Activation of the service is the responsibility of EMIS and the customer’s bank, after validating the respective contract.