MADRID (Portaltic/EP).- CrowdStrike has announced that more than 97% of Windows computers affected by the faulty update to its platform have already recovered from the global blackout suffered last Friday, July 19.
A flaw in the latest version of the Falcon sensor, the cybersecurity firm’s main product, disabled computers at companies such as media outlets, banks and airlines around the world, displaying the so-called ‘blue screen of death’.
CrowdStrike first stated that the update was a bug and that “no security incident or cyberattack” had been reported. After further investigation, it confirmed that the Windows system crash had involved “a rapid response content update with an undetected bug.”
The CEO of the cybersecurity firm, George Kurtz, has announced via LinkedIn that service has been restored to more than 97% of the affected Windows computers, which have been resuming their normal service since Thursday.
The director believes that “this progress is thanks to the tireless efforts of customers and partners and the dedication” of his team, although they understand that their work “is not yet complete” and have committed “to restoring all affected systems.”
The company has addressed customers still affected by the blackout to tell them that it will continue working until it achieves “a complete recovery” and that its mission is to earn the trust of its customers by “safeguarding operations.”
Kurtz also said that he would offer “a focused, effective and urgent response” and that his recovery systems had been improved thanks to the development of new automatic recovery techniques and the mobilisation of all his resources. “Customer obsession has always been our guiding principle and this experience has only strengthened our resolve,” he concluded.
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2024-07-30 23:19:18