Nicole Traxler (Two Next), Boris Marte (ERSTE Foundation) and the network behind “Alles Clara” invited people to the innovation panel
Vienna (OTS) – Yesterday (Thursday) a panel of top-class experts tried to grasp the concrete potential of digitalization for the areas of care and social affairs and to explore its limits. Boris Marte (CEO of the ERSTE Foundation) welcomed the experts and more than 100 guests on site in the Concordia press club and online: “We are talking about something that affects us all. The social system, and especially when advising caring relatives, needs support and reinforcement through easily accessible, correct information. Technology creates accessibility, and we all benefit from that.” Nicole TraxlerManaging Director of Two Next GmbH www.two-next.com, which also developed the “Alles Clara” platform www.alles-clara.at, emphasized in her introduction: “For us, cooperation in digitalization is the key to innovation – in the development of everything Clara, the private sector, the public sector and the public sector have been working together constructively for more than three years.” More than 100,000 employees in pilot companies and organizations now have access to the “app that makes caring easier”.
Christine discussed on the podium Bachler (Platform Evolution Lead, Erste Group), Markus Golla (Head of the Institute for Nursing Science IMC Krems), the CIO of the City of Vienna, Klemens Himpela and Caritas Austria General Secretary Anna Parr as a representative of the Federal Working Group for Free Welfare. She emphasized: “In every digitalization offensive, the involvement of employees, clients and caring relatives is central. The aim of digitalization must be to have more time for care and support and to receive the best possible support. We currently lack financial resources for this in the non-profit sector – a nationwide digitalization fund would help here. We also advocate for the integration of care as a health service provider into ELGA.”
Klemens Himpele explained: “As a city administration, we are well positioned in an international comparison. We are constantly working in both the public and private sector to improve the user journey for applications, procedures and citizen services. In addition, we also organize the city administration internally with digital offerings. The main work lies in understanding the processes.”
The innovation expert Christine Bachler pointed out that digitalization is constantly changing job profiles – the goal must be effective added value: “The question is which problem of a specific target group we can solve in a measurable way. It has proven useful to first optimize processes, make them scalable – and then implement them. Data protection issues must be taken into account comprehensively from the outset.” Nursing researcher Markus Golla explained: “Anyone who enters the nursing profession primarily wants to work with people. There is not enough time for complex digital solutions, which means that some solutions fail. Professional advice is needed for simple solutions. In any case, the vision of the care robot conveyed in the media is wrong, no one will be replaced!”
In the further discussion, the potential of applications with artificial intelligence was discussed and that the approximately one million caring relatives in Austria are burdened by bureaucracy. The complex nostrification of qualifications for foreign skilled workers was also addressed. The shortage of personnel and training in the nursing sector will be discussed more broadly on May 7th in the morning at another event at the ERSTE Foundation; Information on this will soon be available on. The recording of the current event is also available here:
The results of the online conference “Perspectives and Potential for Caring Relatives”, which took place at the end of January, are available here:
Questions & Contact:
FIRST Foundation
Daniela Mühlbacher
Daniela.Muehlbacher@erstestiftung.org
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