The Telecommunications Regulatory Authority issued a reference document for the requirements for using facial recognition. To verify the identity of telecommunications company customers when registering regular (SIM card) or virtual (eSIM) mobile phone SIM cards. The document includes a set of requirements and conditions that operators must adhere to when using facial recognition technology, such as defining the specific purpose for using the technology and obtaining explicit consent from individuals, maintaining data privacy, ensuring recognition accuracy and avoiding biases, and securing the system and legal compliance.
The document also outlines the technical requirements for the electronic solution used by operators to comply with the requirements, such as the ability to read a smart card, perform biometric scanning and photography.
The new regulation comes to enable licensees of telecommunications companies to meet the regulations for registering telecommunications services that support the “SIM” card by introducing facial recognition technology into this process, as the last document complements the document issued by the Authority in 2015 regarding the requirements for electronic solutions for telephone network operators. Mobile.
The regulations address a number of security and technical requirements and others related to data privacy and the technologies used.
The document confirmed that facial recognition in the telecommunications sector is done for one purpose only, which is to verify the identity of subscribers in accordance with the regulation. To achieve this goal, companies affected by the document must explain to subscribers the exclusive purpose of using facial recognition technology before collecting and processing facial data. Explicit consent must also be obtained from subscribers to collect and process facial data.
In the interest of transparency and accountability, relevant companies must provide information to subscribers before registration that facial data may be subject to manual processing, and any violation of the document must be reported immediately to the Telecommunications Regulatory Authority.
To ensure accurate face recognition, companies must adhere to a set of requirements, including obtaining ISO 30107-3 certification to ensure compliance with international standards, integrating risk indicators into the system, detecting counterfeit documents, and ensuring the vividness of the image used for identification. .
The facial recognition system must contain mechanisms to detect and prevent the use of forged documents.
Overall, the document highlights the importance of companies operating in the telecommunications sector adhering to the specific requirements to ensure the effective and secure use of facial recognition technology, while achieving a balance between security, privacy, and subscriber rights.
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